Skip tracing questions, answered plainly
You pay per matched record, and a match is any record that comes back with at least one phone number or email. Records with no match are never charged. Below: what counts as a match, the card hold, re-running old lists, file limits, where the data comes from, and your obligations when you call or text.
Key facts
- Price
- a flat $0.03 a record at any list size from 50 to 100,000 records.
- Unit
- Priced per matched record.
- Minimum order
- 50 records
- Minimum charge
- Minimum charge $0.50 when any record matches.
- Single search
- Single search: $0.10, charged only on a match, paid from prepaid credit ($10 minimum top-up).
- Prepaid credit
- Prepaid credit expires 12 months after your last credit purchase, single search or credit-paid list, and unused credit is refundable on request within 90 days of purchase.
- Free tool
- Check your list free at /tools/skip-trace-csv-checker. Check columns, split addresses and download a fixed CSV in your browser before tracing at $0.03 a record. No account needed.
- Subscription
- None. A list order is paid for on its own by card or prepaid credit.
- Max per order
- 100,000 rows or 50 MB per file
- Output
- Up to 10 phones per owner, each with its line type (mobile, landline or VoIP), plus emails where found
- Sources
- 3 core providers: idiCORE, Enformion and Delvepoint
- Not for
- FCRA uses: credit, insurance, employment or tenant screening
- Prices last changed
- Last updated
All questions
What counts as a match?
A record that comes back with at least one phone number or email. A record with only an email still counts as a match. A record with no phone and no email is a miss. Misses are never charged.
How much does bulk skip tracing cost with Skipmatch?
The price is per record: a flat $0.03 a record at any list size from 50 to 100,000 records. That is under 5 cents a record on every list. The total for the list is quoted before you pay.
What happens to records that do not match?
We place a hold for the quoted amount and charge only for matches when your file is delivered; the rest of the hold is released. A record that comes back with no phone number and no email is never charged. Your order page shows the hold, the final charge and the amount released, so the arithmetic is checkable rather than promised.
Do I pay again for records I've already run with you?
No. Once a record has matched on your account, you are never charged for it again, in a later list order or in a single search. The one exception is a record that comes back with contact information you have not received from us before: that is a genuinely new match, it is labeled Updated, and it is billed. On a list order, every record you have run with us before that comes back with nothing new is not charged, neither is any record with no phone and no email, and the rest of the hold is released. On a single search, a record you already have with nothing new costs nothing and the credit goes back to your balance. So old lists are worth re-running: re-run your dead leads and pay only for what comes back new.
Why do I need a $10 balance to run one record for 10 cents?
Card payments have a processing minimum and a fee on every charge, so a 10 cent charge to a card is not possible; Stripe, our card processor, will not take one. Instead you load $10 once, which pays for 100 single searches. You are charged 10 cents only when a record matches, and a search that finds nothing costs nothing: its 10 cents goes back to your balance. Prepaid credit expires 12 months after your last credit purchase, single search or credit-paid list, and unused credit is refundable on request within 90 days of purchase.
Is there a subscription or a credit pack I should buy instead?
No subscription. A list order is $0.03 a record, paid by card or prepaid credit, so you pay per list, per order. Single searches use prepaid credit, at $0.10 each, charged only on a match.
What's the largest list I can run in one order?
Up to 100,000 rows or 50 MB per file, whichever comes first. Larger lists split into more than one order.
Is there a minimum list size?
Yes. List orders start at 50 records. For one owner at a time, use a single search instead.
Is there a minimum charge?
Minimum charge $0.50 when any record matches. Card payments cannot be charged below 50 cents, so an order whose matched records come to less than that is charged $0.50. An order where nothing is billable costs nothing.
What file format do you need?
A .csv with a header row, up to 50 MB and 100,000 rows. Exports from the usual list tools work as-is — the column mapping step reads your headers and proposes the match, and you confirm or change it before anything is priced. Excel exports saved as CSV are fine, including the Windows-1252 ones.
Where does the contact data come from?
Our agentic skip tracing rotates between three core providers, idiCORE, Enformion and Delvepoint, weighing all three for the best match on each record based on proprietary factors like location, property type and intent scoring. Results here are not a consumer report and can't be used for credit, employment, tenant, or insurance decisions.
What can I use the results for?
Contact append for your own lawful business outreach, such as reaching property owners about buying their property. Results are not a consumer report and must not be used for credit, employment, tenant screening or insurance decisions.
Do you scrub numbers against do-not-call or litigator lists?
No. Skipmatch does not scrub results against the do-not-call registries or litigator lists. If you call or text the numbers, scrubbing and TCPA compliance are your responsibility, before you dial.
Can I use this data to send texts or make calls?
You are responsible for complying with the TCPA, state calling and texting laws, and the federal and state do-not-call registries — including scrubbing against them before you dial, honouring opt-outs, and observing calling-hour limits. Phone numbers we return are not consent to be contacted. Read the permissible-use page before your first order; you will be asked to accept it once.
What do you do with my list?
It is stored encrypted, used to run your order, and never sold, shared, pooled into a marketing database, or used to contact the owners on it. You can ask us to delete an order's files at any time by writing to support@skipmatch.com. The full detail is in the privacy policy.
The rules for calling and texting
Contacting the owners on your list is regulated, and the numbers we return are not consent to contact anyone. Read our permissible-use page before your first order; you accept it once. For the rules themselves, start with the regulators' own guides:
- FTC: Complying with the Telemarketing Sales Rule (opens in a new tab) (including the National Do Not Call Registry)
- FCC: Telemarketing and robocalls (opens in a new tab) (the Telephone Consumer Protection Act)
This is general information, not legal advice.
Questions
What counts as a match?
A record that comes back with at least one phone number or email. A record with only an email still counts as a match. A record with no phone and no email is a miss. Misses are never charged.
How much does bulk skip tracing cost with Skipmatch?
The price is per record: a flat $0.03 a record at any list size from 50 to 100,000 records. That is under 5 cents a record on every list. The total for the list is quoted before you pay.
What happens to records that do not match?
We place a hold for the quoted amount and charge only for matches when your file is delivered; the rest of the hold is released. A record that comes back with no phone number and no email is never charged. Your order page shows the hold, the final charge and the amount released, so the arithmetic is checkable rather than promised.
Do I pay again for records I've already run with you?
No. Once a record has matched on your account, you are never charged for it again, in a later list order or in a single search. The one exception is a record that comes back with contact information you have not received from us before: that is a genuinely new match, it is labeled Updated, and it is billed. On a list order, every record you have run with us before that comes back with nothing new is not charged, neither is any record with no phone and no email, and the rest of the hold is released. On a single search, a record you already have with nothing new costs nothing and the credit goes back to your balance. So old lists are worth re-running: re-run your dead leads and pay only for what comes back new.
Why do I need a $10 balance to run one record for 10 cents?
Card payments have a processing minimum and a fee on every charge, so a 10 cent charge to a card is not possible; Stripe, our card processor, will not take one. Instead you load $10 once, which pays for 100 single searches. You are charged 10 cents only when a record matches, and a search that finds nothing costs nothing: its 10 cents goes back to your balance. Prepaid credit expires 12 months after your last credit purchase, single search or credit-paid list, and unused credit is refundable on request within 90 days of purchase.
Is there a subscription or a credit pack I should buy instead?
No subscription. A list order is $0.03 a record, paid by card or prepaid credit, so you pay per list, per order. Single searches use prepaid credit, at $0.10 each, charged only on a match.
What's the largest list I can run in one order?
Up to 100,000 rows or 50 MB per file, whichever comes first. Larger lists split into more than one order.
Is there a minimum list size?
Yes. List orders start at 50 records. For one owner at a time, use a single search instead.
Is there a minimum charge?
Minimum charge $0.50 when any record matches. Card payments cannot be charged below 50 cents, so an order whose matched records come to less than that is charged $0.50. An order where nothing is billable costs nothing.
What file format do you need?
A .csv with a header row, up to 50 MB and 100,000 rows. Exports from the usual list tools work as-is — the column mapping step reads your headers and proposes the match, and you confirm or change it before anything is priced. Excel exports saved as CSV are fine, including the Windows-1252 ones.
Where does the contact data come from?
Our agentic skip tracing rotates between three core providers, idiCORE, Enformion and Delvepoint, weighing all three for the best match on each record based on proprietary factors like location, property type and intent scoring. Results here are not a consumer report and can't be used for credit, employment, tenant, or insurance decisions.
What can I use the results for?
Contact append for your own lawful business outreach, such as reaching property owners about buying their property. Results are not a consumer report and must not be used for credit, employment, tenant screening or insurance decisions.
Do you scrub numbers against do-not-call or litigator lists?
No. Skipmatch does not scrub results against the do-not-call registries or litigator lists. If you call or text the numbers, scrubbing and TCPA compliance are your responsibility, before you dial.
Can I use this data to send texts or make calls?
You are responsible for complying with the TCPA, state calling and texting laws, and the federal and state do-not-call registries — including scrubbing against them before you dial, honouring opt-outs, and observing calling-hour limits. Phone numbers we return are not consent to be contacted. Read the permissible-use page before your first order; you will be asked to accept it once.
What do you do with my list?
It is stored encrypted, used to run your order, and never sold, shared, pooled into a marketing database, or used to contact the owners on it. You can ask us to delete an order's files at any time by writing to support@skipmatch.com. The full detail is in the privacy policy.
Price your list before you pay for it.
Create an account, upload the file, and see your total before you pay. Records with no phone and no email are never charged.