Mobile, landline or VoIP: what line type means on a skip trace
Line type is the kind of service a phone number runs on: mobile, landline or VoIP. A skip trace usually labels each number it returns with one, and the label shapes what you do next: texts go to mobiles, because a landline usually cannot receive one, and a common practice is to call mobiles before landlines.
Key facts
- Price
- a flat $0.03 a record at any list size from 50 to 100,000 records.
- Unit
- Priced per matched record.
- Minimum order
- 50 records
- Minimum charge
- Minimum charge $0.50 when any record matches.
- Single search
- Single search: $0.10, charged only on a match, paid from prepaid credit ($10 minimum top-up).
- Prepaid credit
- Prepaid credit expires 12 months after your last credit purchase, single search or credit-paid list, and unused credit is refundable on request within 90 days of purchase.
- Free tool
- Check your list free at /tools/skip-trace-csv-checker. Check columns, split addresses and download a fixed CSV in your browser before tracing at $0.03 a record. No account needed.
- Subscription
- None. A list order is paid for on its own by card or prepaid credit.
- Max per order
- 100,000 rows or 50 MB per file
- Output
- Up to 10 phones per owner, each with its line type (mobile, landline or VoIP), plus emails where found
- Sources
- 3 core providers: idiCORE, Enformion and Delvepoint
- Not for
- FCRA uses: credit, insurance, employment or tenant screening
- Prices last changed
- Last updated
Short answer
Mobile is a cell phone, usually carried by one person, and it can receive texts. Landline is a fixed line at an address, often shared by a household, and it usually cannot. VoIP runs over the internet and can go either way, depending on the service behind it. Use line type to split a skip-traced list into a texting list and a calling list, and to choose which of an owner's numbers to try first.
A line type describes the number as of the data behind the result. Numbers can move between carriers, so a label is a strong hint, not a guarantee.
The three line types
What each type is, what happens when you text it, and the label it carries in a Skipmatch result file.
| Line type | What it is | Texting note | Label in the result file |
|---|---|---|---|
| Mobile | A cell phone number on a wireless carrier. It is usually carried by one person rather than shared by a household. | Receives texts. The number to use for a texting campaign. | Mobile |
| Landline | A fixed phone line at an address, from a traditional phone company. It often rings a whole household. | Usually cannot receive texts. Depending on the carrier, a text to a landline is dropped or read out as a voice message. | Landline |
| VoIP | A number that carries calls over the internet: a cable or internet provider's home phone, a business phone system or an app-based number. | Depends on the service. Many app-based VoIP numbers receive texts; many home and business VoIP lines do not. | VOIP |
Fixed vs non-fixed VoIP
VoIP numbers come in two kinds, and they behave differently.
- Fixed VoIP is registered to a street address: the home phone a cable or internet provider sells, or a business phone system. It works much like a landline. It often rings a household or an office, and many fixed VoIP lines cannot receive texts.
- Non-fixed VoIP is not tied to an address. App-based numbers are the common example: anyone can set one up online and use it from a phone or a computer anywhere. Many receive texts, and many people keep one as a second number alongside their mobile.
A Skipmatch result marks both kinds VOIP, as in the sample file, and does not say which one a number is. If the difference matters for a campaign, look the VoIP numbers up with a carrier lookup service before you text them, or treat them as numbers to call.
Where line type appears in your results
A Skipmatch result file keeps your own columns first, then adds Phone1 to Phone10, in the order they are listed, and a matching Phone1Type to Phone10Type column for each. Here is one owner from the sample result file; the names and numbers in it are invented, the layout is the real one.
| Position | Column | Number | Line type |
|---|---|---|---|
| 1 | Phone1 | (555) 555-0156 | Landline |
| 2 | Phone2 | (555) 555-0157 | VOIP |
| 3 | Phone3 | (555) 555-0158 | Mobile |
| 4 | Phone4 | (555) 555-0159 | Landline |
| 5 | Phone5 | (555) 555-0160 | Mobile |
| 6 | Phone6 | (555) 555-0161 | VOIP |
Sort a result file by line type in a spreadsheet
These steps work in Excel and Google Sheets. In the sample file, the phones sit in columns M to V and their types in columns W to AF; in your file they come after your own columns, so adjust the letters to match.
- Open the result CSV and turn on filters for the header row. Filter
HitFlag(column AJ in the sample) toHITto set aside rows that came back with no phone and no email. - Filter
Phone1Type(column W in the sample) toMobileto see the owners whose first listed number is a mobile. - For a texting list, add a column headed First mobile and put this formula in row 2, then fill it down:
=IFERROR(INDEX(M2:V2, 1, MATCH("Mobile", W2:AF2, 0)), ""). It returns each owner's first-listed mobile number, or leaves the cell blank when there is none. - For a calling list, add a First landline column with the same formula and
"Landline"in place of"Mobile", and a First VoIP column with"VOIP". - Copy the new columns, with the owner name and address, into the file your texting or calling tool imports.
The full column list is on the sample file page, and how it works covers the upload and the download.
Why line type matters before you call or text
- Texts only reach numbers that can take them. A text sent to a landline, or to a VoIP line that does not accept texts, usually does not arrive as a text. Sending texts to mobiles first keeps a campaign from spending messages on lines that cannot receive them.
- Who answers differs by line type. A mobile usually reaches one person; a landline often rings a household, so the person who answers may not be the owner.
- The rules can differ by line type. Federal and state rules on calls and texts, including the TCPA and the do-not-call registries, can treat mobile numbers differently from landlines, particularly for automated calls and texts. You are responsible for following them.
Every Skipmatch account accepts the permissible-use terms before its first order. This is general information, not legal advice.
Which number to call first
There is no fixed rule. A common practice, and the reasons behind it:
- A mobile number. A cell phone is usually carried by one person, so it is the most direct line to the owner, and it can also take a text.
- Then landlines. A landline at the owner's address may be answered by someone in the household who can pass a message on.
- VoIP numbers last. Without knowing whether a VoIP number is fixed or non-fixed, it is harder to say who will answer.
Within each type, working through the numbers in the order they are listed is a simple default; Phone1 is the first number listed, whatever its type. This order is a working habit, not a claim about how often any kind of number connects.
What other services publish about line type and phone lookups
Here is what two other services publish about line type and phone lookups, in their own terms, next to Skipmatch. Skipmatch is one of the services compared.
| Service | What is published | Price | Source |
|---|---|---|---|
| Tracerfy | Lists a product called Phone Intelligence separately from its skip trace, priced per hit. Whether its standard skip trace includes line type is not recorded here; see its pricing page. | Phone Intelligence: 5 credits per hit (published). Worked out from its published credit prices, that is $0.10 a hit at the $0.02 pay-as-you-go credit price, or $0.05-$0.07 a hit at its monthly plans' $0.01-$0.014 a credit. | tracerfy.com/pricing (opens in a new tab), checked |
| Bulk Skip Trace | Its phone append returns line type (mobile or landline). | No separate price for the phone append is recorded here. Skip tracing is $0.08 to $0.14 per credit by volume, charged per match. | bulkskiptrace.com (opens in a new tab) and bulkskiptrace.com/pricing (opens in a new tab), checked |
| Skipmatch | Each phone it returns, up to 10 per owner, has a matching Phone1Type to Phone10Type column, which reads Mobile, Landline or VOIP in the sample file. A type cell can be blank when the data has no type for that number. | No add-on for line type: the price is per matched record, $0.03. | Skipmatch pricing |
Questions
What does line type mean in skip tracing?
Can you text a landline number?
What is a VoIP number and can you text it?
How do I know if a number is a cell or landline?
Which number should I call first?
Does Skipmatch charge extra for line type?
Price your list before you pay for it.
Create an account, upload the file, and see your total before you pay. Records with no phone and no email are never charged.